Important Notice

The website “https://springfit.ae” is owned by “Varahamurti Flexirub Industries Pvt. Ltd” and maintained by Infinity Fortune L.L.C. The website “springfit.ae” is a one-stop online store which provides mattresses, pillows and other sleeping accessories.


By continuing to use the website you agree that you have read, understood and are bound by the terms and conditions. As a user, you are responsible for maintaining the confidentiality of your account. If you disagree with these terms and conditions or any part thereof, you must not continue to use this website.


The company reserves the right to change these terms and conditions at any time without any prior notification or indication and the terms and conditions will take effect immediately upon publishing. We recommend you visit this page to stay updated and informed of any changes to our terms and policy.

Our Service Overview/Details

Springfit Premium Mattresses UAE is a registered company in Dubai, United Arab Emirates. The term “https://springfit.ae”, “we”, and “us” refers to the owner of the website and the term “you” refers to the user or the viewer of the website.

Eligibility/Term of Use

The use of this website is limited to person(s) who are of legal age and are capable of forming a contract under the laws of the United Arab Emirates. Customers using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.


To complete a purchase on our website, we require your accurate and current information including your legal name, valid mobile phone number, email address, payment details, billing address, and other details we may request. You must be eligible and have a valid credit or debit card issued by a bank acceptable to Springfit Premium Mattresses.


By providing us with your personal information, you authorize us to:
• Conduct credit checks.
• Verify your identity and credit/debit card details.
• Perform anti-fraud checks, as necessary.
We may also use your personal information for anti-fraud checks and disclose it to credit reference or fraud prevention agencies, as stated in our privacy policy. Please see our privacy policy for more information.
If we need to get in touch with you, we will use the email or postal address you provided during the order placement process unless otherwise specified. Moreover, we will not trade with or provide services to OFAC and sanctioned countries.

Order Process and Contract Formation

The information mentioned on our website and in our Terms and Conditions is not/should not be viewed as a sales offer. Rather, it represents an invitation to negotiate. A contract is only formed when we explicitly accept your order, regardless the payment has already been deducted from your account.


In case, we decline your offer and payment, we will issue a full refund.
To place an order, please complete the online shopping process, including payment. Once submitted, you will receive an email confirming receipt of your order. However, this mail does not imply acceptance of your order. We will contact your bank or card issuer immediately to authorize payment from your account.


We will not process your order until full payment is received. If your order is accepted, we will send a confirmation email for order process and dispatch details. At this point, the contract between us is finalized.


Please note that occasionally, we may make some modifications to a product to ensure compliance with legal and regulatory requirements.

Availability of Items

All orders are subject to availability. In the event that certain items are unavailable, we may suggest substitutes of equal or greater quality and value. If you prefer to decline any substitutes, we will promptly refund your payment.

Pricing and Terms of Payment

All the products listed on our website will be sold at the prices mentioned on the website. All the prices are in United Arab Emirates Currency (I.E., Dirham) unless otherwise specified. The user agrees to pay for shipping or carriage charges which would be added to the quoted price upon placing the purchase order. The displayed price and currency on the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.


Springfit UAE also reserves the right to notify the user of any mistakes in product descriptions or errors in pricing before product dispatch, in such event, if the user chooses to continue with the order, the user acknowledges that the product or service will be provided by such revised description or updated price.


Generally, the prices of the commodities do not fluctuate on a daily basis, but in case of a price change, it would be automatically updated on the website. However, the prices of some featured items might change regularly and if such change arises after the dispatch of your order, then it will not affect the user's original purchase price and the user is not liable to pay the revised price.


Springfit UAE reserves all the right to change the prices or the services of the product at its discretion. Owing to circumstances like an increase in the cost of materials, labour, carriage increase in tax, duty or levy or any variation in exchange rates, springfit.ae has the right to revise the prices and/or to withdraw the discounts. Payments shall be made using the method specified on the website and are final, unconditional, and non-revocable.

Credit / Debit Cards

At Springfit UAE, we accept payments through local & international credit or debit cards, including Visa and MasterCard. Visa or MasterCard debit and credit cards in AED will be accepted for payment. To protect your information and prevent unauthorized access, your credit card details are encrypted and securely transmitted to our payment provider. The details/information you provide will be processed through a secure connection with our payment provider.


We recommend cardholders must retain copies of their transaction records and familiarise themselves with https://springfit.ae policies and rules.

Value Added Tax

All purchases made through the website are subject to statutory value-added tax (VAT). The prices displayed on this website include VAT.

Delivery

At Springfit Premium Mattresses UAE, we ensure that all orders are processed and delivered timely in all countries mainly in UAE. We partner with a third-party courier service for secure and efficient deliveries.


Delivery within UAE cities will be done in -1-2 working days and for countries outside UAE, the delivery will take 4-10 working days.

Delivery Fees: The delivery fees for regions inside the UAE will be a Flat Rate of AED 10 and the delivery charges for orders from outside the UAE will be mentioned on the checkout page depending on the country and location.


Order Confirmation & Delivery Process
After placing your order, you will receive a payment confirmation by mail within 24 hours of receipt.

  • Once the payment and order are confirmed, we will contact you to verify the delivery address and schedule a delivery date and time.
  • We will update the delivery schedule via email or phone and the confirmation message one day before delivery.
  • If there is a delay due to unforeseen circumstances, we will notify you promptly and take necessary steps to minimize the impact.

Delivery Guidelines
By using our delivery service, you grant permission for our delivery team to enter your premises. For a smooth delivery, please consider the following precautions;

  • Move any fragile or valuable items to prevent potential damage.
  • Kindly ensure clear and easy access to your home for our delivery team.
  • We are not liable for any damage to items not moved to safety unless due to our negligence.
  • Verify that the items ordered are the right fit for your space by checking the dimensions and intended location.


If the items do not fit your space upon delivery, you may choose to accept the delivery or return the items. However, any return will be at your expense, as per our return policy.
Proof of Delivery: Upon receiving your order, you will be asked to sign the delivery receipt, which will serve as delivery confirmation.

Links to Third-Party Sites

Springfit UAE website may contain links to third-party websites operated by other companies, which are not governed by Springfit’s Terms and Conditions and not under its control. Therefore, Springfit UAE is not responsible for the content of these linked websites. These links are provided for users and our convenience and their inclusion does not imply endorsement by Springfit UAE.

Returns and Refunds

In the event that the item you received is damaged or defective and you wish to return the product, contact us at +971562403455. Provide proof of purchase attached to the delivery note. After inspecting if the item is confirmed to be damaged, we will issue a full refund in the original purchase currency.


We reserve the right to decline returns and refunds for items that appear worn, used, or have missing labels or tags. These terms do not affect your statutory rights. For more details, refer to our returns and refund policy.

After-Sales Service

For any questions, requests or complaints about these terms and conditions or any product supplied by Springfit Premium Mattresses UAE, please contact us at care@springfit.ae.

Privacy Policy

At Springfit UAE, we care about your privacy. Please review our privacy policy to see how we collect, use, and protect your personal information.

Governing Law

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. These terms and conditions, along with any related agreements, are also governed by the laws of the United Arab Emirates.